The business case for Verification of Payee
Beyond compliance, VoP pays for itself. Here's the cost of the problem it solves, the value it delivers, and a simple way to estimate your return.
The cost of the problem
Authorised Push Payment (APP) fraud and simple human error cost businesses and consumers across Europe enormous sums every year. Once an instant payment leaves the account, recovering it is hard or impossible — so the loss is usually permanent.
On top of direct losses come operational costs: handling fraud reports and disputes, chasing recalls, reissuing payments, and the reputational damage of customers losing money on your rails.
Where VoP creates value
Fraud avoided
Catching a wrong or fraudulent payee before the payment leaves prevents losses that can't be recovered afterwards.
Fewer errors
Misdirected payments to the wrong IBAN drop sharply, cutting reprocessing and reconciliation work.
Lower support cost
Fewer disputes, recalls and 'where's my money' tickets reduce operational load.
Trust & compliance
A visible verification step builds payer confidence — and satisfies the IPR obligation.
A simple way to estimate ROI
Plug in your own numbers across these levers.
- Monthly outbound payment volume
- Estimated % of misdirected or fraudulent payments today
- Average value lost per incident (incl. recovery effort)
- Operational cost per dispute / recall handled
- Expected reduction with VoP (errors caught pre-payment)
- Net benefit = (losses avoided + ops saved) − VoP cost
Compliance and ROI point the same way
Because Verification of Payee is mandatory under the IPR, the question isn't whether to adopt it but how to get the most value from it. A fast, well-integrated VoP turns a regulatory requirement into measurable savings.
FAQ
Yes. By catching wrong or fraudulent payees before an instant payment is sent — when funds are still recoverable — VoP avoids losses that are otherwise permanent, while cutting dispute and reprocessing costs.
It's mandatory under the Instant Payments Regulation, but it also delivers real savings in avoided fraud, fewer errors and lower support load. The best ROI comes from a fast, well-integrated implementation.
Estimate your monthly volume, current error/fraud rate, average loss per incident and operational cost per dispute, then model the reduction VoP delivers. We're happy to help you build the numbers.
Build your VoP business case
We'll help you model the savings and pricing for your volumes.