Meeting the Instant Payments Regulation only requires that you run Verification of Payee. Getting value from it — actually reducing misdirected payments and APP fraud — depends on how you implement it. Here is a practical checklist.
Coverage and reliability
- Choose a provider with broad SEPA reachability so fewer checks return 'not possible'.
- Set sensible timeouts and retries so a slow bank does not stall the payment.
- Plan for graceful degradation when a check cannot complete.
Payer experience
- Show clear, non-alarming messages for each outcome.
- For a close match, suggest the verified name so the payer can confirm.
- Warn on no match without hard-blocking every legitimate payment.
- Keep the language accessible and the flow fast.
The close match is where UX wins or loses
Most friction comes from close matches. Suggest the verified name clearly and most payers resolve it in seconds.
Operations and compliance
- Monitor outcome rates and watch for a rising no-match rate.
- Keep audit logs to evidence compliance and investigate disputes.
- Handle personal data in line with GDPR and data-residency needs.
Putting it together
Coverage, payer UX, resilience, monitoring and compliance are the five pillars. RoxPay is built to support all of them, so a compliant VoP integration also becomes an effective one.